Information Technology in Developing Countries
نویسندگان
چکیده
This paper investigates the impact of mobile phones on the micro-trading activities of women traders in Ghana. The research develops a conceptual model analyzing the impact of mobile phones on pre-trade, during-trade and post-trade activities. A case study approach is adopted and the findings suggest that traders primarily use mobile phones to communicate and exchange information in pre-and post-trade activities. A few traders innovatively also use them to manage customer details and scheduling deliveries in during-trade activities. This innovative use of mobile phones is a function of their pre-knowledge which may have been developed through formal education and/or social networks. Improving information management through mobile phones directly or indirectly contributes to the economic empowerment of the trader. The study concludes that developing the capabilities of the poor to use basic mobile functions and services, beyond voice calls, should define the agenda of future research, polices and strategies towards the “mobiles for development” movement. The conceptual model developed may inform future research in mobile phones and micro-trading activities.
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